Return Policy for Shredcube.com
Because of the nature and intended use of our product, Shred Cube, LLC does not accept returns on any opened product. Our packaging is equipped with security tabs. Once the security tabs have been broken and the package otherwise unsealed, we are not able to accept any returns. If you have any questions, you may contact us here.
Returns are only accepted for original defective products and must be approved within 30 days of the generated order. For authorized returns, use the following instructions:
- Email: [email protected] (subject line: RMA) or call (540) 277-9610 to obtain a Return Authorization Number within 30 days of the order date.
- Place the products inside a shipping envelope and mail it to the following address: 285 Centerpoint Blvd Pittston, PA 18640 Shred Cube, LLC/ ShipMonk. Return shipping costs will not be refunded.
- Write the Return Authorization Number (RAN) clearly and visibly on the outside of your returned package. Returns that do not have a RAN written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
- Purchases that meet the above return policy guidelines will be refunded back to the original method of payment.
- Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.